5 Reasons Why We’re Not Like Your Last Realtor

Have you ever worked with a Realtor, and it was an awkward, stressful, and uncomfortable experience? You were probably relieved to leave behind that relationship once your deal was done. There are fantastic real estate agents in Yakima. However, we’ve heard the occasional shocking story of an agent who left their clients feeling frustrated and disappointed.

Although those stories are disheartening, we want to show you 5 reasons why we’re not like your last Realtor…

1. Your Last Realtor Ghosted You

Once you signed the contract to list or sell with them, they disappeared. Well, not literally, but suddenly they had a hard time getting back to you in a timely manner. You had to chase them down to get details and updates on where you were in the process. You were left in the dark feeling frustrated, confused, and lost.

With Mal & Joel

We are responsive and timely. You’ll experience a seamless process where we communicate clearly about deadlines, to-do’s, showings, and all the details in between. We want you to feel like you are the only client we are working with and that we always have time for YOU. We respond quickly to your calls and emails. 

2. They Cut Corners

Realtors who cut corners prioritize what’s best and easiest for them, not you. You probably figured out that your last Realtor cut corners when they refused to go the extra mile. Instead, they were more concerned with making the sale, so they over-promised and under-delivered. Whomp-whomp.

Pro Tip: A major red flag is when they don’t take time to explain the paperwork, so you don’t know what you’re signing. Yikes! 

With Mal & Joel

Our commitment is to honesty and integrity, which trumps taking the easy way out. We guide you through the home buying/selling process by openly communicating each step and explaining every single document you sign. We are dedicated to ensuring things are done right, ethical and fair for all parties. 

3. Their Marketing was Lack Luster 

Do blurry, dark iPhone photos sound familiar? Did the flyer look like they designed it on a 1990s desktop? Your last Realtor may have done the bare minimum and presented your home in its less than best light, with people or personal items in the photos. Your home should make a statement when it hits the market and social media, and lackluster photos equal a flop. 

With Mal & Joel

Professional Photos and videos can make or break a listing. We have built relationships with professional vendors we trust to help make your home look its best. Whether your listing is luxury or a beginner home, we provide top-notch marketing and lots of it. 

Marketing isn’t just photos and video, although that is very important, it’s a presentation of your home to buyers. So marketing through social media, magazines, flyers, open houses, postcards, and more is what you can expect. It’s our job to ensure you’re home shines above the rest so we can get that baby sold and sold for the most money!

We’ve committed to building solid relationships with clients and Yakima’s real estate industry leaders, so we have an extensive database of potential buyers or sellers to help you in your journey. 

4. They Didn’t Anticipate Potential Problems & Solutions

You were left stressing over problems that seemed to come up out of nowhere. A million things can go sideways in a real estate deal, and it can feel overwhelming to be blindsided by problems that pop up. Without a clear process and organization, your Realtor probably spent more time putting out fires instead of proactively solving them. 

With Mal & Joel

We never want you to be surprised, so we anticipate what may come down the pipeline and come up with a plan A, B, etc. We share our expert guidance to solve problems (before they happen) and take the stress off you. 

For example, we anticipate showings, possible offer amounts, negotiating tactics, winning in multiple offer scenarios,  lender issues, items that may be called out on inspection, closing, moving logistics, and beyond. 

5. Your Last Realtor Isn’t Getting Referrals

We don’t know where or how you found your last real estate agent, but chances are, if you’re reading this, you won’t be referring your previous Realtor any time soon. 

With Mal & Joel

We view our clients as lifelong friends, not just a business transaction. We want to help your parents, sisters, brothers, aunts, uncles, and kids. That means we do life together, stay in touch, and continue to be the constant, consistent, and knowledgeable Realtors in your life. 

What Our Clients Are Saying

Are you buying or selling your home soon? We’d love to get to know you better and help you with your next steps. Please don’t hesitate to call, text, or email us. 

Until next time,

Mal & Joel